Here is a list of our Frequently Asked Questions


Q: I saw that your waitlists for assessments are closed. When will you be reopening them?

A: Due to our extensive wait times, we have temporarily closed the waitlist for assessments. We will be re-examining the situation in the fall/winter 2019 to see if we can re-open them. At this point we cannot predict when we will be re-opening the waitlist.

Q: Do I need a doctor’s referral to make an appointment at Emerging Minds?

A: No, you do not need a doctor’s referral to make an appointment. We are a private clinic and can be contacted directly. Please see our Contact page for more information.

Q: What is the wait time for an assessment?

A: The wait time depends on which psychologist you are seeing. Our typical wait time is 10-12 months, but we sometimes have longer waits. Please contact Jennifer Mackintosh at 613-883-3716.

Q: What are the costs for an assessment?

A: The cost of an assessment varies depending on an individual's age and the amount of time spent. For more detailed information, please see our Assessment page, under Services.

Q: What methods of payment do you accept?

A: The methods of payment vary between the individual clinicians.

Dr. Jennifer Metcalf accepts Visa, Mastercard, Interac, cheque and cash.

Dr. Isabelle Lussier accepts cheque, cash and etransfer.

Dr. Lindsey Barrieau accept cheque and cash.

Mary Champagne accepts Visa, MasterCard, cheque, cash and etransfer.

Heather Fawcett accepts Visa, MasterCard, cheque, cash and etransfer.

Please contact the other clinicians (such as speech and occupational therapy, parent coaching and counselling) for their methods of payment.

Q: Is there parking at 97 Hinton?

A: Yes, we have free parking available for Emerging Minds clients.

We are also only a 5 minute walk from the Tunney's Pasture Transitway station.

Q: Who do I contact to book appointments?

A: A detailed list is available on our Contact page.

For general inquiries, please contact Jennifer Mackintosh at 613-883-3716.

For our Hinton office, the Quickstart Early Intervention Program or psychology appointments, please contact Debbie Ladisa at 613-728-3808.

For our Canotek office, please contact Francine Hopley at 613-790-024.

For all other clinicians, please contact them directly. Their contact information can be found on the Our Team page, under About Emerging Minds.

Q: Does the Comprehensive Intervention Program have a fixed contract?

A: No, the contract for our Comprehensive Intervention Program is open-ended. We require 1 month’s notice for termination of services.

Q: Can my child have therapy on weekends or the evening?

A: Unfortunately we cannot offer therapy on weekends or in the evening. Our educator therapists only work during regular weekday daytime hours.

Q: My child is in daycare, can we still enroll in the Comprehensive Intervention Program?

A: With your daycare’s permission, we can investigate to see if it is a suitable environment for therapy. We require an area with low distractions where we can do a variety of activities in order for treatment to be effective.

Q: Does an Intervention Program have to be in my home? Do you have a facility?

A: We have limited space available at our secondary site (1002 Byron Avenue) but most of our therapy is done in the client’s home. Please speak with Eleanor Jean-Louis at 613-884-7367 to see if there is space available at our site.

Q: Who do I speak to about an Intervention Program?

A: Jennifer Mackintosh at 613-883-3716.

Q: I don’t think my child has autism, can I still have him/her assessed at Emerging Minds?

A: Yes, we assess for a wide range of developmental issues. Although our treatment program is focused on autism, our psychologists are familiar with the many different challenges which children can face.