Here is a list of our Frequently Asked Questions


Q: Why is your waitlist closed and when will it re-open?

A: As of the summer of 2017, new families on our waitlist could expect a 9-12 month wait for an assessment, a 18-24 month wait for behaviour consultation and a 2-3 year wait for our behaviour intervention programs. We will be re-examining the waitlists in the fall of 2017 and seeing if they can be re-opened at that time.

Q: Do I need a doctor’s referral to make an appointment at Emerging Minds?

A: No, you do not need a doctor’s referral to make an appointment. We are a private clinic and can be contacted directly. Please see our Who to Contact page for more information.

Q: What is the wait time for an assessment?

A: The wait time depends on which psychologist you are seeing. Our typical wait time is 2-4 months, but we sometimes have longer waits. Please contact Jennifer Mackintosh at 613-883-3716 or jmackintosh@emergingminds.ca for up to date information.

Q: What are the costs for an assessment?

A: The cost of an assessment varies depending on an individual's age and the amount of time spent. For children under three, we require fewer appointments and the cost is usually around $ 1200. For older children, the average cost is around $ 2000 to $ 2500. For adults, the average cost is between $ 2000 to $ 2500.

Q: What methods of payment do you accept?

A: Dr. Korneluk and Jennifer Metcalf accept Visa, Mastercard, Interac, cheque and cash.

Dr. Gillian Graham, Dr. Isabelle Lussier, Dr. Lindsey Barrieau and Mary Champagne accept cheque and cash.

Dr. Mouldey’s services are covered by OHIP, provided you have a doctor’s referral.

Please contact the individual speech and occupational therapists for their methods of payment.

Q: Is there parking at 97 Hinton?

A: Yes, we have free parking available for Emerging Minds clients.

Q: Who do I contact to book appointments?

A: For general inquiries, psychology appoinments or behavioural consultation, please contact Jennifer Mackintosh at 613-883-3716 or jmackintosh@emergingminds.ca.

For our Hinton office, Kickstart or psychiatry, please contact Debbie Ladisa at 613-728-3808 or dladisa@emergingminds.ca.

For Occupational Therapy or our Canotek office, please contact Francine Hopley at 613-790-0241 or fhopley@emergingminds.ca.

For Speech Therapy, please look at our Speech Therapy page under services and contact the providers directly.

Q: Does the Comprehensive Intervention Program have a fixed contract?

A: No, the contract for our Comprehensive Intervention Program is open-ended. We require 1 month’s notice for termination of services.

Q: Can my child have therapy on weekends or the evening?

A: Unfortunately we cannot offer therapy on weekends or in the evening. Our educator therapists only work during regular weekday daytime hours.

Q: My child is in daycare, can we still enroll in the Comprehensive Intervention Program?

A: With your daycare’s permission, we can investigate to see if it is a suitable environment for therapy. We require an area with low distractions where we can do a variety of activities in order for treatment to be effective.

Q: Does an Intervention Program have to be in my home? Do you have a facility?

A: We have limited space available at our secondary site (1002 Byron Avenue) but most of our therapy is done in the client’s home. Please speak with Eleanor Jean-Louis at 613-884-7367 or ejeanlouis@emergingminds.ca to see if there is space available at our site.

Q: Who do I speak to about either of the Intervention Programs?

A: Our Program Director, Eleanor Jean-Louis at 613-884-7367 or ejeanlouis@emergingminds.ca.

Q: I don’t think my child has autism, can I still have him/her assessed at Emerging Minds?

A: Yes, we assess for a wide range of developmental issues. Although our treatment program is focused on autism, our psychologists are familiar with the many different challenges which children can face.

Q: Can I book an appointment with Dr. Mouldey?

A: Unfortunately, Dr. Mouldey only sees clients who are recommended from within Emerging Minds. He is not taking outside referrals.